Every business needs plans to succeed. There are many ways of planning business strategies, such as creating posters, flyers, brochures and spreading them to people, in order to gain as many customers as possible. Now, as time goes by, social media has taken over the creative ideas of many marketers, a tool created to enable users to share or create content or take part in social networking. This social networking can be used for promoting your business, and it is more convenient, as most people from the whole world have social media accounts and can directly see your business; only if you use the right techniques in promoting your business through social media, and we offer social media consulting service for you! We help clients plan their business strategies and contents for their social media pages/accounts on Facebook, Twitter, Instagram, etc.

After completing analysis, we help clients form strategies for promotions, starting from creating unique contents based on the analysis results (new trends, what people like, their age, etc), giving informative and eye-catching details on products that will attract people’s attention, to planning for their brand awareness strategies.

In order to make a business be more recognized by people on social media, a company has to measure and monitor what is happening around the online social media scene. Before writing any content for your business, analysis, monitoring, and measurement on social media conducts based on a few common social media goals are important. We assist clients in monitoring the latest trends and happenings on social media, targeting audiences (their age, their likes and dislikes, etc), as well as measuring awareness, engagement, drive traffic, etc.

Managing social media pages/accounts means protecting it from bad reputation too. Where there is social activity, there will also be inevitable negative impacts called social media issue. Social media issue happens when there are some users sending negative comments on your social media page that need your fast response or actions. It can be in a form of customer service complaints, or social media content related disapproval. This issue can turn into crisis if not solved properly. Closing your comment section or responding to a feedback with negativity will only exacerbate the crisis. Don’t worry, we are here to help! We can assist you in creating social media issue or crisis management plan that will help identify problems, as well as find solutions in order to not only reduce or minimize the impacts, but also prevent more crisis in the future.